Alcatel OmniPCX Manuale Utente Scaricare il pdf (Pagina 2)

To succeed as a small or medium-sized business, you

need to keep customer satisfaction and employee

productivity high and operational costs low. Dynamic

communications that help you strengthen relationships,

increase collaboration and mobility and improve

performance are at the core of your future success.

After all, customer satisfaction isn't just about the

quality and value of your products and services. It's

also about how quickly clients, partners and suppliers

can reach you, how well they are greeted, and how

long they need to stay on the line to have their

questions answered.

Employee productivity increases when you can reach

the right people at the right time on the right device.

It increases when you eliminate time wasters, such as

missed calls and unnecessary travel, and when you

enable new capabilities, such as working with remote

and virtual teams, staying connected while traveling or

simply working from home.

And controlling costs isn't just about getting a solid

return on investment. It's also about managing

expenditures - especially communications expenses -

in a way that suits your budget and your

organizational structure.

Alcatel-Lucent partners with you to put all the

pieces together and simplify your

communications. We'll help you interconnect

your people, their knowledge and your

communications network so you can focus on

growing your business.

Connect the right people

at the right time

Turn first contacts into repeat business

Satisfied customers generate repeat business. And effective communications can raise your level of service dramatically. Ensure you

handle incoming inquiries professionally with an efficient greeting system that welcomes clients by name and rapidly refers them

to the right salesperson. Deploy a phone system that allows you to quickly set up conference calls and reach your technicians, sales

representatives, consultants and delivery staff anywhere, at any time.

Ask Alcatel-Lucent to enhance your communications system so you can strengthen customer relationships

and generate repeat business.

Increase productivity and motivation

Allow your staff to share their knowledge easily and in real-time or to work from home while enjoying full and secure access to

company information. Enable seamless communications so staff can leave the building while they're on a call. Maintain a single

directory for your e-mail, mobile and office phone. Unchain your staff from their desks with wireless phones and headsets.

Allow fixed and mobile phones to be accessed with a single number. These time-savers simplify communications and increase

productivity. Your result: A more efficient and cost-effective organization.

Count on Alcatel-Lucent to help you reduce the cost of doing business.

Make your network more cost effective, more secure

As a small or medium business, you have no time to waste on infrastructure management. You need a secure, always-on com-

munications network that is competitively priced, low-risk and easy to manage.

Whether your workforce is gr

owing rapidly or you're thinking of opening a new office or another warehouse, your communications

network has to be flexible, scalable and able to evolve with your changing needs. It should optimize your spending on a daily basis

to help you generate immediate savings. And it should help you become more agile so you can quickly and easily adapt to changes

in your market.

Alcatel-Lucent offers integrated communications solutions that include business-class traditional and IP telephony, secure e-mail

and Internet, and shared access to agendas, directories, files and folders.

Rely on Alcatel-Lucent to build your network while you build for the future.

More than 12 million users worldwide already enjoy

the benefits of Alcatel-Lucent Office Communication Solutions

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