Alcatel OmniPCX Manuale Utente Scaricare il pdf (Pagina 2)

Alcatel-Lucent OmniPCX Enterprise Communication Server2

FINANCIAL BENEFITS

A rapid and measurable return on

investment and visible savings:

• Shared bandwidth in multi-site networking

yields 5 percent to 30 percent savings

in subscription and communication costs.

• Centralizing applications yields 5

percent to 20 percent savings in carrier

subscription and communication costs.

• Integrated management of data and

voice networks yields 10 percent to 40

percent savings.

• Centralized maintenance, upgrades

and related operations yield 5 percent

to 20 percent savings.

• Moves, adds and changes (MACs)

yield 20 percent to 30 percent savings

– 30 percent to 60 percent savings

in cabling!

• Fixed-mobile convergence solutions

(cellular extension and dual-mode

Wi-Fi

/SIP) yield 10 percent to 20

percent savings of cellular costs.

• Faster response from embedded IP

contact center improves customer

satisfaction.

• Smooth migration path yields 20

percent to 5 percent savings in

annual PBX hardware investment.

TECHNICAL SPECIFICATIONS

Software

• Client/server

• Chorus MIX micro kernel operating

system

• SQL/CQL database

• Linux LILO/GRUB-compliant

• Red Hat

Linux

and Linux Kernel

2.4.17

System

• Centralized or distributed system

• Communication server and

database duplication

• Main-standby seamless

communications fail-over

• Passive communication server

watchdog: central or remote

• Single server: 15,000 IP users/

5,000 TDM users

• 100 servers in a single network

• Fully networked servers, 100,000

IP/TDM users with single image

• 250 servers in a supra network

• >1 million users in a supra-network

• BHCC per server: 300,000

Hardware

• Industry appliance servers or

“in-the-skin processing”

• Native Ethernet connectivity on

all CPUs

• Modular hardware

• TDM or IP switching

• Power supply

• Auxiliary power supply

OmniTouch™ 8600 My Instant

Communicator

The Alcatel-Lucent OmniTouch

™

My Instant Communicator

is an integrated multimedia

service that is accessible

through multiple interface

choices (desktop, deskphone,

mobile) and openness via

Web Services. It provides an

innovative, easy-to-use user

interface through non-intrusive

toast windows, notiﬁcation

windows and menu options

for enhanced accessibility

to services, applications and

settings.

• Incoming/outgoing interaction

management (voice, IM, presence)

• Business communication services

• Conferencing and Collaboration

• Call by name, call by skill

• Call logging

• Notifications (missed calls, new

voice messages)

• One-number services

• Visual mailbox

• Desktop integration (Microsoft

Outlook/Microsoft Office Commu-

nicator

, IBM

Lotus Notes

/IBM

Lotus

Sametime

)

• Multi-language

The world’s leading IP

communications platform

for medium-sized to very large

enterprises

• Softkeys

• Call planning

• Call related notes

• Access to collaborative services

(Alcatel-Lucent OmniTouch

™

Teamwork)

• TAPI, MAPI, DDE, OLE.com, LDAP

• Integration within IBM

Lotus

Notes

and Microsoft

Outlook

• Kit/library for developers such as

Alcatel- Lucent XML Telephony

API v1.0

Desktop phones:

OmniTouch IP Touch™ 8 and 9 Series

• Business Communication Services

(see next section)

• Embedded alpha keyboard for:

¬ Instant messages

¬ Call-by-name: internal, external

user, LDAP

• Add-on supervision modules

• Absence message

• Adjustable handset volume

• Centralized directory, spelling and

syntax adjustment

• Call-by-name can be used in all

communication contexts (direct

call, inquiry and more)

• Caller name display

• Conditional/unconditional differ-

entiated forwarding of multiple

directory numbers

• Contextual voice prompts

• Fixed function keys

• Hands-free

• Headset capability (Bluetooth

, etc.)

• Help key

• Individual customization

• Informative icons

• Interactive guidance with softkeys

• Language synchronization: display,

voice prompts, and voice mail

• Loudspeaker announcement

• Multiline: multi-appearance and

multi-numbers

• Multilingual (user choice)

• Macro commands

• Message waiting indication

• Mini-text messages

• Personal password for consultation

of non-reply

• Personal calls log

• Programmable function key

• Supervision of user/trunk/bundle

Mobile phones: Mobile IP Touch

310/610 (WLAN) and 300/400 (DECT)

• Business communication services

(see next section)

• Absence message

• Adjustable handset volume

• Call-by-name: internal and

external user

• Centralized directory, spelling and

syntax adjustment

• Call-by-name can be used in all

communication contexts (direct

call, inquiry and more)

• Caller name display

• Conditional/unconditional dif-

ferentiated forwarding of multiple

directory numbers

• Contextual voice prompts

• Hands-free

• Headset capability

• Help key

• Individual customization

• Informative icons

• Interactive guidance with navigator

• Language synchronization: display,

voice prompts and voice mail

• Multiline: multi-appearance and

multi-numbers

• Multilingual (user choice)

• Message waiting indication

• Mini-text messages

• Personal calls log

• Programmable function key

• Full integration with notification

servers (AAPP) and location-based

services (AAPP)

Alcatel-Lucent Advanced Cellular

Extension solution

The Alcatel-Lucent Advanced

Cellular Extension (ACE) solution

is a powerful ﬁxed-mobile

convergence (FMC) solution

that extends the advanced voice

features of the Alcatel-Lucent

OmniPCX Enterprise CS

to mobile devices.

This software-based applica-

tion turns any smart mobile

phone into an extension of

the communication server.

The full suite of communication

tools is made available on

the leading edge mobile

platforms — Microsoft

Windows Mobile

, Nokia

Eseries™ and the RIM

BlackBerry

— through a

cellular extension solution.

• ACE for Microsoft Windows Mobile

¬ Nokia Intellisync Call Connect

(ICC) for Alcatel-Lucent

¬ ACE for BlackBerry

The ACE includes two components:

• A server application, hosted on

the Alcatel-Lucent OmniPCX

Communication Server, provides

corporate telephony services to

authorized mobile devices

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