Alcatel OmniPCX Manuale Utente Scaricare il pdf (Pagina 3)

Alcatel-Lucent OmniPCX Enterprise Communication Server 3

• A client application, hosted on the

smart mobile device, provides a

menu-driven interface to access

Alcatel-Lucent OmniPCX Communi-

cation Server features

Standard Business

Communication Services

• Speed dialing

• Account code charging

• Appointment reminder

• Associate (definition, modification

by user)

• Automatic call-back on busy trunk/

bundle/network link

• Automatic call-back on free/busy

extension

• Broker’s call

• Call forwarding unconditional on

busy/no reply to extension, hunt

group, voice mail, operator,

paging, etc.

• Call pick-up

• Call waiting indication

• Calling line identification restric-

tion for internal calls

• Camp on busy telephone/hunting

group/voice mail

• Conditional external forwarding

(busy or no reply)

• Call waiting

• Controlled private call by PIN code

and password (optional)

• Distinctive ringing according to

hierarchical levels

• Do not disturb

• General night service

• Hunting group (fix head, cyclic,

longest idle time, parallel)

• Immediate forwarding

• Individual hold

• Individual directory

• Internal/external music on hold

• Internal/external inquiry call

• Intrusion

• Last internal/external number redial

• Local and external call

• Moving service

• Multiline appearance (MLA)

• Multiline selective forwarding

• Multiple conference calls

• Multiple call protection

Multi-tenant services

• Speed dial numbers per entity

• Calling line identification

• Integrated auto attendant services

per entity

• Calling line identification

presentation (CLIP) per entity

• Greeting message per entity

• Music on hold per entity

• Night service per entity

• Over-dialing

• Personal code modification

• Priority call

• Store and redial external number

• Substitution

• Three-party conference

• Transfer in conversation on free/

busy telephone

• 29-party, meet-me conference

• Voice prompts on/off per telephone

• Voice message deposit on

forwarded telephone

• Call-waiting pickup

Advanced Business

Communication Services

• Calling line identification presenta-

tion/restriction (CLIP/CLIR)

• Digit-by-digit dialing mode

• End-block dialing (digit correction

possible)

• ISDN, H.323 or SIP identification

(CLIP) converted into name

• ISDN mini-text messages

(carrier-dependent)

• Malicious call identification

• Storage of unanswered calls with

date, time and callback

• Sub-addressing

Manager-assistant team

• Access to manager’s voice message

headers from assistant’s telephone

• Filtering scenario allocation to

designated assistant

• Flexible configuration: multiple

manager/assistant team

• Forwarding of private line

• Immediate forwarding of manager

telephone to assistant activated by

manager or assistant

• Manager-assistant specific online

text messaging

• Manager discreet listening

(on filtered lines only)

• Overflow assistant in case of main

assistant absence

• Private lines

• Main assistant, absence notifica-

tion and assistant overflow

• Selective filtering (scenarios)

Teamwork configuration

• Common/exclusive hold

• Group call pick-up

• Hunting groups

• Log on, log off

• Manageable ring indicator

• Manageable waiting queue

MyPhone on IP Touch

4068 and 4038

• Call log (incoming/outgoing

calls made)

• Call-back list (non-answered calls)

• Universal directory access (UDA:

LDAP call-by-name)

• Telephony and instant messaging

(IM) presence

• IM fully integrated with telephony

(i.e., IM to answer a call)

Buddy list

• Direct access to conference

• Instant video escalation (available

on IP Touch 4028 as well)

Hotel Communication Services

• Available on all desktop phones

(IPT or analog)

• Check-in/check-out individual

or group

• Pre-check-in/partial check-out

• Cyclic DDI

• Multi-occupant room

• Room allocation from the telephone

• Do not disturb

• Guest/patient personal code

• Internal call barring

• DDI call barring according to time

schedule

• Wake-up service (up to four wake-up

calls per room)

Room service

• VIP

• Guest number or name

• Called service identification

• Guest language

• Room status

• Multilanguage voice prompts

(eight simultaneous languages)

Room directory

• Call-by-name

• Prepayment (deposit)

• Flexible suites

• Alcatel-Lucent hotel/hospital

link (AHL)

• Secret identity for calls between rooms

• Public booth

• Guest personal identification number

• Manual call detail record (CDR) creation

• Minibar

• Billing

Attendant Services

• Abbreviated dialing

• Activation/deactivation of DND

• Add-on module

• Alarm indication

• Attendant groups

• Automatic answer

• Attendant specialization options

(individual or group)

• Busy lamp field

• Call-by-name in all communication

situations

• Call charge request (carrier-dependent)

• Centralized or distributed

attendant in network

• Call queuing with indication

• Call routing depending on class

of traffic, DID, company or called

service (entity)

• Call waiting with indication

• Called party resources

• Call pick-up

• Charging recall service (carrier

dependent)

• Chained call

• Choice of system status

• Conference

• Creation, cancellation and

modification of abbreviated

number with name

• Creation, cancellation and

modification of subscribers

(name, rights and more)

• Discrete call offer

• Discrete call offer by mini-text

messages on busy/free

• Reflexes telephone

• DTMF over dialing

• Large busy lamp field

• Flexible attendant routing time-out

overflow based on caller waiting time

• Headset capability

• Hold individual or multiple

• Create/delete directory items

• Internal call name/number displayed

• ISDN VIP monitoring

• Last number redial

• Line reservation

• Malicious call identification

• Manual reservation mode

• Mini-text messages

• Multi-tenant services

• Override on directory number

• Paging

• Password

• Personal call

• Priority call (internal/external)

• Receipt and read charging units

and costs (carrier-dependent)

• Record online on associated entity

• Status of calls routed to operator

• Store and number redial

• Synchronized multinode routing (entity)

• Time and date display

• Transfer with/without

announcement

• Trunk allotting with barring

• VIP telephone monitoring

Attendant Positions

• Greeting attendant on IP Touch 8

and 9 series

• PC-based IP attendant

1 2 3 4 5 6 7 8

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